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Popular Questions

What are the dimensions of the eyelash case?

Many of our clients use our branding services for their eyelash brand. Want to print your own labels? Here are the case details.

Lash Case Info

Im having trouble registering for Private Label Extensions?

In 2020 we launched a completely new website. If you are still having trouble or want to register we can show you how!

Registration Information

Can I send my order to a different address?

Yes, you can send your order to a different address. The options is available during checkout.

Shipping Address Info

Do I need to purchase a Logo or Label Design?

Looks like you have some questions about branding for your hair business. Let's go over some of the logo and label details.

Logo & Labels

Why is my order being flagged?

We use an advanced system that detects potentially fraudulent orders. If your order is flagged this is what you need to do next.

Flagged Orders

What are special order items?

In an effort to grow our extensive hair extension catalog we offer "Special Order" items. Learn more about them.

Special Order Items

Does Private Label Extensions help with marketing?

We don't directly help our clients with marketing their hair business but we do have a ton of tools and resources available.

Marketing Tools & Resources

Do I get a discount for being a stylist?

We don't offer discounts for being a stylist specifically but have many ways for everyone to earn discounts and bulk pricing.

Explore Discount Opportunities

What are your local Showroom store hours?

Our hours vary based on location. We are always excited for our clients to visit our local showrooms.

Showroom Info

Do I need a business license or a EIN to purchase wholesale?

We have a few different wholesale programs available. Having an EIN can quickly get you approved for Private Label Wholesale.

Buying from Private Label

What is Private Label Extensions address?

Want to come visit? Here are our address details along with maps to find us. More locations are in the works!

Address Information

Can I return hair that I'm not happy with?

Yes, we take returns. Please read our return policy in details so there is no confusion about returning or exchanging hair.

Return Info

How can I get 3D Mink Lash samples?

We have a few different wholesale programs available. Having an EIN can quickly get you approved for Private Label Wholesale.

Buying from Private Label

What if I received a backorder email?

Want to come visit? Here are our address details along with maps to find us. More locations are in the works!

Address Information

Can I make a change to my order?

Yes, we take returns. Please read our return policy in details so there is no confusion about returning or exchanging hair.

Return Info

How many Tape-ins/I-tips/U-tips/Micro-beads will I need?

We have a few different wholesale programs available. Having an EIN can quickly get you approved for Private Label Wholesale.

Buying from Private Label

2222  

Want to come visit? Here are our address details along with maps to find us. More locations are in the works!

Address Information

22222

Yes, we take returns. Please read our return policy in details so there is no confusion about returning or exchanging hair.

Return Info