What is acceptable hair to return?

If you would like to return hair that you purchased, the hair must be in its original condition, and not altered in anyway.  

Altered Hair would include:

  • Hair that's been cut
  • Hair that's been bleached or colored
  • Hair that has curls that have been combed or brushed out
  • Hair that's been washed
  • Hair that's been flat ironed or curled
  • Clip ins or tape ins that have previously been in your hair

If you are ever unsure about the hair you want to return, please send us an email.